There are currently 3,349 active enterprises that operate in the Information and Communication sector in Albania (AIDA, 2024), where 843 were registered in 2020. Out of these enterprises 440 operate in Telecommunication, 1,606 operate in Computer programming, consultancy and related activities, and 574 in Information service activities.

We present with the Outsourcing Destination Guide Albania the conditions, capabilities and actors of the Albanian ICT sector. Furthermore, we showcase unique solutions by Albanian industry experts in the form of case studies, project reports and have talked to local industry leaders about their operations and perspective.

As a result, we help decision-makers better understand the local conditions and opportunities for both: working with IT- and business process service providers in Albania or investing in their own delivery center operations.